As part of our commitments, we have identified our stakeholders. The diagram below illustrates the various parties involved in our activities, ranging from customers and suppliers to employees, local communities and regulatory authorities. Identifying these stakeholders is key to understanding and responding to their expectations and needs, while maintaining a commitment to continuously improving our performance.
Taking stakeholders into account allows us to better understand and anticipate the specific issues that concern each of them, whether related to service quality, operational safety, environmental protection, information security, or ethics and compliance. We are thus developing robust and tailored strategies that promote effective collaboration and transparent communication.